CALLS & IVR

Track every call.
Improve every conversation.

Name: Stellivo Real Estate CRM
Brand: Stellivo
Availability: InStock

Capture calls made from your team’s mobile phones, keep every call log and recording organised, and turn daily calling activity into clear performance insights — without relying on a traditional IVR setup.

Call Tracking

Every team call in one place

Call Analytics

Understand activity and outcomes

Team Performance

See how your team is performing

Secure Recordings

Review conversations when needed

Live Call Activity

3 team calls in progress

Stellivo mobile call tracking and call analytics dashboard

BUSINESS INTELLIGENCE

From call tracking, Analytics to team performance,every interaction stays clear

Stellivo keeps your call logs, interaction durations, lead outcomes, and team analytics perfectly synced—so no call is missed and performance tracking remains transparent.

Log Calls

Auto capture details

Analyze Time

Duration metrics

Measure Value

Call outcomes

Optimize Team

Performance insights

Call Volume

Total Calls: 142

Answered: 81

+12% this week

Team Performance

Avg Duration: 6m 12s
Connect Rate: 57%

View Performance

Live Sync

Call Records

Instant Upload

Synced Automatically

Unified Call History

Every call logged,
automatically.

Get a complete, chronological view of all communications. As soon as a call ends on the mobile app, it instantly appears on your web dashboard. No manual entry needed.

Comprehensive Details

Instantly see who made the call, contact info, exact time, and duration.

Smart Status Tracking

Identify Answered, Missed, or Rejected calls with clear visual badges.

Sync Complete

3 new calls logged

app.stellivo.com/calls

Call Logs

Search number...

Staff

Contact

Direction

Status

Duration

Time

Paras Dabhi

—

Incoming

Answered

1m 13s

Today, 13:00

Paras Dabhi

Ikran Lead

Outgoing

Answered

30m 43s

Yesterday

Paras Dabhi

—

Incoming

Missed

Aug 10

Performance Insights

Measure Team Activity &
Connect Rates.

Turn call data into actionable insights. Monitor volume, analyze answer rates, and understand your team's communication performance at a glance.

Call Analytics

Mobile call performance & insights

Total Calls

1,248

+12.5%

Answered

713

Not Answered

301

Connect Rate

57.1%

Avg Duration

6m 16s

Call Volume

Last 7 days

1,248 total

154

Sat

Sun

245

Mon

120

Tue

188

Wed

270

Thu

226

Today

Status Breakdown

1,248 total calls this period

Answered

71357.1%

Not Answered

30124.1%

Not Connected

00.0%

Missed / Rejected

23418.8%

Quality Assurance

Secure Call Recordings,
Built-in.

Maintain high quality standards and resolve disputes easily. Sales calls can be securely recorded via the mobile app and played back directly in your CRM dashboard.

In-Browser Playback

Listen to recordings instantly without downloading files via the built-in audio player.

Strict Access Control

You decide exactly who can listen, download, or delete recordings with advanced permissions.

Recording

Call with Ikran Malek

Oct 08, 2026 • 20:11

12:4530:43

Encryption

Bank-level Secure

Total Governance

Enterprise-grade
Access Control.

Data privacy is paramount. Stellivo gives administrators granular, switch-level control over who can view call logs, analyze team performance, and access sensitive audio recordings.

Master Switch

Instantly toggle the entire feature across your workspace.

Team Privacy

Restrict access so agents only see their own call histories.

Workspace Settings

Manage Calls & IVR permissions

Module Master SwitchActive

Enable the Calls & IVR menu on web and the Call Logs section on mobile for your entire workspace.

Advanced Permissions

8 Selected

View own mobile call history

View own mobile call analytics

View team mobile call history

View team mobile call analytics

Play call recordings from history

Download call recordings

Permanently delete recordings

Upload audio from mobile app

WHO IT HELPS

Built For The Teams Who Move Real Estate Forward

Stellivo helps builders, brokers, channel partners, and construction teams work with connected data, clearer responsibilities, and better visibility across real estate sales, communication, inventory, construction, and reporting workflows.

1,200+Active Users

500K+Leads Managed

80K+Bookings Tracked

99.9%Uptime

BUILDERS & DEVELOPERS

For Builders & Developers

Manage projects, leads, clients, bookings, inventory, documentation, communication, construction progress, and business visibility from one connected real estate CRM platform.

Project and inventory control
Booking and client visibility
Reports and business tracking

ProjectsCRMDashboard

Learn more

BROKERS & CHANNEL PARTNERS

For Brokers & Channel Partners

Track assigned leads, customer interactions, follow-ups, visits, bookings, commissions, project-wise activity, revenue visibility, and partner performance.

Lead and follow-up tracking
Booking and commission visibility
Partner performance insights

LeadsBookingsCommission

Learn more

CONSTRUCTION & OPERATIONS

For Construction & Operations Teams

Manage inventory, stocks, GRN, delivery, quotations, invoices, branches, warehouses, tasks, issues, RFIs, material planning, and site coordination.

Stock, GRN, and delivery tracking
Task, issue, and RFI management
Material planning and coordination

StockTasksRFI

Learn more

Not sure which plan fits your team?

Talk to our team

Frequently Asked Questions

Everything you need to know about Stellivo's Native Mobile Call Tracking feature.

No. Stellivo uses the native capabilities of your team's smartphones (via the Stellivo mobile app) to track and log calls. You do not need to purchase or integrate any external telephony services, saving you significant setup time and costs.

When a team member makes or receives a call, the Stellivo mobile app securely captures the audio (based on their device permissions). Once the call ends, the recording is automatically uploaded and securely stored in your Stellivo CRM account for authorized admins to play back.

Absolutely. Stellivo provides granular advanced permissions. You can configure whether a team member can view only their own history, the entire team's history, or none at all. Access to play, download, or delete call recordings is also strictly controlled via admin settings.

Yes, the system tracks all call directions and statuses, including Answered, Not Answered, Missed, and Rejected, giving you a complete picture of your team's communication.

The Stellivo mobile app is designed to respect privacy. Call tracking and recording features are tied strictly to business contacts and CRM-initiated interactions, depending on your organization's device policy and the app's configuration.

Stellivo Mobile

Real Estate Software Built for Experts

Take your business everywhere. Manage leads, track construction progress, and close deals right from the palm of your hand with our powerful mobile companion.