Cookie Policy

Your Privacy Matters

Learn how Stellivo uses cookies and similar technologies across our website, documentation, and CRM platform.

Effective Date: April 30, 2026

This Cookie Policy explains how Stellar Code System, operating Stellivo ("Stellivo," "we," "our," or "us"), uses cookies and similar technologies on our website, documentation portal, CRM platform, and related services.

Stellivo is a real estate CRM platform built for builders, developers, brokers, channel partners, and construction teams to manage leads, bookings, inventory, WhatsApp communication, IVR calling, construction operations, staff permissions, analytics, reports, and business workflows from one connected system.

Important Notice

We use strictly necessary cookies to operate our website, documentation, and CRM platform. Where required by applicable law, we ask for your consent before using optional cookies such as analytics, marketing, or advertising cookies.

1. What Are Cookies?

Cookies are small text files stored on your browser, computer, mobile device, or tablet when you visit a website or use an online service.

Cookies help websites and software platforms remember basic information, maintain secure login sessions, improve performance, understand usage, and provide a better user experience.

Note: We may also use similar technologies such as local storage, session storage, pixels, tags, scripts, and tracking tools.

2. Why We Use Cookies

We use cookies and similar technologies to:

Keep our website, documentation, and CRM platform working properly
Maintain secure login sessions
Protect user accounts and CRM data
Remember user preferences and browser settings
Improve website speed, stability, and performance
Understand how visitors use our website and documentation
Measure marketing and campaign performance
Support CRM features such as dashboards, notifications, and reports
Improve user experience across website, docs, and platform pages
Detect misuse, technical errors, security risks, and suspicious activity

3. Types of Cookies We Use

4. Cookies Used on the Stellivo Website

When you visit the Stellivo website, cookies may be used to support public website functionality and improve visitor experience.

Website navigation
Page loading and performance
Contact form submission
Book a demo requests
Website analytics
Marketing campaign tracking
Security and spam prevention
Remembering basic visitor preferences

5. Cookies Used in the Stellivo CRM Platform

When customers, staff, or authorized users access the Stellivo CRM platform, cookies may be used for secure and functional purposes.

Keeping users signed in
Protecting user sessions
Managing workspace access
Supporting role-based permissions
Remembering dashboard preferences
Supporting filters, reports, and saved views
Maintaining secure access to CRM modules
Supporting notifications and user activity
Improving CRM speed and reliability
Detecting errors or suspicious activity

CRM-related cookies may support modules such as:

LeadsClientsInventoryBookingsWhatsAppIVRCampaignsSegmentsReportsAnalyticsConstructionAdmin SettingsRolesBilling

6. Cookies Used in Stellivo Documentation

Our documentation portal may use cookies or similar technologies to improve learning, navigation, and support experience.

Documentation navigation
Search experience
Remembering opened sections
Improving guide structure
Understanding which help pages are useful
Improving product learning content
Measuring documentation performance

7. Cookie Details

The exact cookies used on Stellivo may vary depending on the features, integrations, browser, device, and services enabled. Below is a general summary of the cookie categories we may use.

Cookie CategoryPurposeDuration
Strictly NecessaryRequired for security, login, navigation, and basic platform functionalitySession or limited period
Performance & AnalyticsHelp us understand website, documentation, and product usageSession or persistent
FunctionalityRemember user choices and improve experienceSession or persistent
Marketing & AdvertisingHelp measure campaigns and improve marketing performancePersistent
Third-PartySupport tools and integrations used with StellivoDepends on provider

8. Third-Party Cookies

Some cookies may be placed by third-party service providers that help us operate, secure, analyze, or market our website and services.

Website hosting
Analytics
Advertising
CRM integrations
Communication tools
WhatsApp services
Payment support
Security monitoring
Customer support

Note: Third-party providers may process cookie-related information according to their own privacy and cookie policies. We do not control all third-party cookies, but we aim to use trusted service providers.

9. Data Collected Through Cookies

Cookies and similar technologies may collect limited technical and usage information, such as:

IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Time spent on pages
Clicks and navigation activity
Login or session status
Approximate location based on IP
Feature usage data
Performance data

Privacy Protection: Cookies do not give us direct access to your personal files, passwords, or private device data.

10. Managing Cookies

You can manage or disable cookies through your browser settings. Most browsers allow you to:

View stored cookies
Delete existing cookies
Block all cookies
Block third-party cookies
Set cookie preferences for specific websites
Receive alerts before cookies are stored

Important: Blocking or deleting some cookies may affect website functionality, login sessions, CRM access, forms, preferences, analytics, or other features. Strictly necessary cookies may still be used because they are required for security and basic functionality.

11. Cookie Consent

Where required by applicable law, we may ask for your consent before placing non-essential cookies such as analytics, marketing, or advertising cookies.

You may be able to accept, reject, or manage cookie preferences through a cookie banner, browser settings, or other available controls.

If you reject optional cookies, you can still use the website, but some personalized, analytics, marketing, or preference-based features may be limited.

12. How Long Cookies Stay on Your Device

Session Cookies

Session cookies are temporary and are deleted when you close your browser or end your session.

Commonly used for login, navigation, and secure session handling.

Persistent Cookies

Persistent cookies remain on your device for a set period or until you delete them.

May be used to remember preferences, measure analytics, or support marketing.

Frequently Asked Questions

13. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our website, CRM platform, documentation, integrations, technology, legal requirements, or business operations.

If we make material changes, we may update the effective date and provide additional notice where required.

We encourage you to review this Cookie Policy periodically.

14. Contact Us

If you have any questions about this Cookie Policy or how Stellivo uses cookies and similar technologies, you can contact us at:

Stellivo

602, Broadway Business Center
Law Garden Corner, Netaji Rd
Ellisbridge, Ahmedabad
Gujarat 380006, India

For privacy-related requests, please include your name, organization, account email, jurisdiction/country, and request details so we can verify and process your request.